Agentic ERP Automation
Global Electronics Component Manufacturer (S/4HANA Environment)
The Challenge
A global electronics component manufacturer with $2.4B in annual revenue was struggling with their SAP environment. Their supply chain team spent excessive hours navigating the SAP GUI for routine purchase order and sales order creation.
Manual data entry led to quantity, date, and material code errors costing an estimated $1.2M annually in rework. Shipment statuses were often outdated, leading to reactive operations where teams discovered issues only when they escalated into crises.
The Approach
PRR deployed an AI-powered conversational interface integrated with their SAP environment using the "Foundry + Copilot" architecture:
- Conversational Interface via Microsoft Copilot Studio deployed directly in Teams
- Secure OData services connecting to core SAP BAPIs (PO Create, Sales Order List, Material Availability)
- Proactive Intelligence Engine with scheduled polling for anomaly detection (Low stock, Late vendor confirmation)
- Human-in-the-Loop governance for all write operations
Architecture
The Impact
| Metric | Before | After | Improvement |
|---|---|---|---|
| Time to create PO | 12 minutes | 45 seconds | -94% |
| Daily SAP navigation | 3.2 hrs/person | 0.4 hrs/person | -88% |
| Data entry errors | 4.2% | 0.3% | -93% |
| Issue detection time | 24-48 hours | Real-time | Instant |
Tech Stack
Modernize your ERP experience.
Eliminate the GUI fatigue. Let's make your SAP environment conversational and intelligent.
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